Using the Help Center
Find guides, watch training videos, search, ask the assistant and track your progress.
On this page
Overview
This Help Center has a guide for each part of Upflow Sprint, most with a training video and its transcript. Some guides are open to everyone; detailed training is for signed-in customers, using the same email and password as the ERP.
Steps
Step 1: Browse by module
Pick a module on the home page or in the left menu. Each module lists its guides; use the role chips to show only guides for your role.
Step 2: Search
Press ⌘K (Mac) or Ctrl K (Windows), or click the search box, and type at least two letters. Use the arrow keys and Enter to open a result.
Step 3: Sign in for full training
Guides marked Sign in to view are for customers. Click Sign in and use your Upflow Sprint ERP email and password.
Step 4: Watch the video and read the steps
Click the video to play it. Below it are the steps, key terms, notes, warnings and FAQs. Open Transcript to read or search everything said in the video.
Step 5: Ask the manual
When signed in, click Ask and type a question. Answers come only from published guides and include numbered links to the exact step they used. Use the thumbs to tell us if an answer helped.
Step 6: Test yourself and track progress
Click Quiz me at the end of a guide for five quick questions, and use Mark step complete to track your progress. Your progress appears on the home page.
Terms
- Transcript
The text of everything said in a training video, searchable and copyable.
Key points
The assistant only answers from this Help Center; if a topic isn't covered it says so.
Time chips like ≈ 2:14 in video show roughly where a step appears in the video.
Notes
Videos are hosted on MEGA. If one doesn't load, use Open in MEGA under the player.
FAQs
Which password do I use here?
The same email and password you use for the Upflow Sprint ERP.
The assistant says it couldn't find an answer.
That topic isn't covered by a published guide yet. Try different words, browse the module, or contact support@upflowsprint.com.